GENERAL TERMS AND CONDITIONS OF BUSINESS

TERMS AND CONDITIONS WITH CUSTOMER INFORMATION

Table of contents

  1. scope
  2. Conclusion of contract
  3. Right of withdrawal
  4. Prices and payment terms
  5. Delivery and shipping conditions
  6. Retention of title
  7. Liability for defects (warranty)
  8. Redeeming promotional vouchers
  9. Applicable law
  10. Jurisdiction
  11. Disclaimer
  12. Alternative dispute resolution
  13. Return shipping costs if an order value is exceeded

1) SCOPE

1.1 These general terms and conditions (hereinafter “GTC”) of KOWLOON FASHION LINE LIMITED (hereinafter “Seller”) apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter “Customer”) enters into with the Seller regarding the terms and conditions agreed by the Seller in the goods presented in his online shop. The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.

1.2 A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

 

2) CONCLUSION OF CONTRACT

2.1  The product descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but are used to make a binding offer by the customer.

2.2  The customer can submit the offer using the online order form integrated into the seller's online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking on the button that completes the ordering process.

2.3  The seller can accept the customer's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or
  • by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or
  • by asking the customer to pay after placing their order.

If several of the aforementioned alternatives are present, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is deemed to be a rejection of the offer with the result that the customer is no longer bound by his declaration of intent.

2.4  When submitting an offer via the seller's online order form, the contract text is saved by the seller.

2.5  Before bindingly submitting the order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means of better detecting input errors can be the browser's magnification function, which enlarges the display on the screen. As part of the electronic ordering process, the customer can correct his entries using the usual keyboard and mouse functions until he clicks on the button that completes the ordering process.

2.6  Only the German language is available for concluding the contract.

2.7  Order processing and contact usually take place via email and automated order processing. The customer must ensure that the email address he provided to process the order is correct so that emails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.

3) RIGHT OF WITHDRAWAL

3.1  Consumers generally have a right of withdrawal.

3.2 We offer free return shipping on all orders under the conditions of §6 “Free returns” of our cancellation policy. If you do not reach the minimum order value, you will be responsible for the return shipping costs and all other associated costs yourself.

3.3 Only original packaging and unworn items will be accepted for exchange/refund

3.4 In the first step, the customer bears the costs of the return himself, but these will be refunded by us after successful return and under the conditions of §6 "Free returns". It is strongly recommended that the return be provided with a tracking number to minimize the risk of the shipment being lost. In the event of a lost package without tracking, we cannot guarantee a refund for the item or return shipping costs.

3.5 Refunds will be made no later than 14 days after receipt of the goods, provided that the goods were returned to us in the same condition as they were previously sent to you. 

3.6 Further information on the right of withdrawal can be found in the seller's cancellation policy.

4) PRICES AND PAYMENT TERMS

4.1 All prices listed on the website www.Babara-Mode.com are to be understood as final prices - but always with regard to importsduty unpaid and untaxed. Any additional delivery and shipping costs that may arise will be stated separately in the respective product description.

4.2  For all deliveries, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees), and can also include e.gIn addition to the shipping costs, there are also customs fees or import sales tax because the goods are shipped from non-EU countries (China). Whether customs fees are due for a product must be clarified with our customer support at info@Babara-Mode.com before ordering. Customs duties or import sales tax are not borne by us and must be borne by the buyer. Our goods are always sent duty unpaid and untaxed.

The buyer is the importer of the goods ("Importer of Record") and responsible for the proper payment of customs duties and/or import sales taxes and must fully comply with all laws and regulations of the importing country.

Since the rules for importing goods vary from country to country, we ask you to find out about your country's customs duties and import sales tax before placing your order. 

When receiving the goods, the buyer is obliged to fully check compliance with all laws and legal regulations of the importing country.

4.3  The payment option(s) will be communicated to the customer in the seller's online shop.

5) DELIVERY AND SHIPPING TERMS

5.1  Goods will be delivered by shipping to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive.

5.2  If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer will bear the costs for the unsuccessful shipping. This does not apply if the customer is not responsible for the circumstances that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller announced the service to him a reasonable time in advance had. Furthermore, this does not apply with regard to the shipping costs if the customer effectively exercises his right of cancellation. If the customer effectively exercises the right of cancellation, the return shipping costs will be subject to the provisions set out in the seller's cancellation policy.

5.3  Pickup is not possible for logistical reasons.

5.4The goods will be shipped within 2-120 days after confirmed receipt of payment.
The standard delivery time is 20-30 working days, in exceptional cases up to 16 weeks, unless otherwise stated in the item description. The provider does not ship directly. The order will be shipped from the manufacturer as soon as the entire order is in stock there. 

5.5 In the event of a proven refusal of acceptance (tracking the shipment by the appointed logistician) by the customer, we charge a fee of €9.90.

The fee does not apply if the customer previously withdraws from the purchase contract in writing; an email to the email addresses provided on the order pages is sufficient.

In addition, this fee of €9.90 will also be charged if we as a retailer can prove at least 1 delivery attempt through individual shipment tracking, or the package/order has subsequently been stored at the appointed logistics provider in the parcel shop for at least 7 days However, the customer did not pick it up despite being notified.

As proof, at the customer's request, Babara-Mode must be able to provide proof of shipment tracking with appropriate references to the delivery attempts made by the appointed logistics provider and/or reference to storage in the customer's local parcel shop.

Through our free worldwide shipping on a large number of our products, we meet the requirements of Section 284 of the German Civil Code (BGB) and a claim for damages is therefore fulfilled, which covers the (shipping) costs incurred.

In addition to the shipping costs, customs duties or import sales tax may apply because the goods are shipped from non-EU countries (China). Whether customs duties are incurred for a product must be clarified with our customer support at info@Babara-Mode.com before ordering. Customs duties or import sales tax are not borne by us and must be borne by the buyer. Our goods are always unpaid and untaxed ("duty unpaid and untaxed") verschickt.

The buyer is the importer of the goods ("Importer of Record") and responsible for the proper payment of customs duties and/or import sales taxes and must fully comply with all laws and regulations of the importing country.

Since the rules for importing goods vary from country to country, we ask you to find out about your country's customs duties and import sales tax before placing your order. 

The buyer is obliged to comply with this upon receipt of the goods to fully examine all laws and legal regulations of the importing country.

If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, even though a corresponding cover transaction was carried out in a timely manner, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be refunded.

5.6 Information about shipping costs: Dear customer, please note that we usually subsidize shipping costs for outward transport. We charge less than the actual costs you will incur. Our shipping costs average €8.90 per package to Europe, although these are charged less upon purchase.

In the event of a return of goods that is not treated as a complaint recognized by us (this includes returns due to dissatisfaction, incorrectly ordered sizes, expectations not met), we must cover the shipping costs for transport to you in the amount of 8.90 in the event of a refund Deduct €.

Even in the case of defective goods, we as a dealer reserve the right to check this before issuing a refund or replacement delivery; in return, we exercise the right to subsequent performance at the place of sale, in this case Hong Kong.

The buyer is therefore obliged to make the purchased item available to us/the dealer so that the defect can be checked and repaired. The buyer bears the costs for the provision/return; if a justified complaint of defects emerges after inspection, the costs of the return provided will be reimbursed. A return to our returns warehouse costs between €7 and €39 depending on the goods/weight and volumetric weight.

6) RESERVATION OF TITLE

If the seller makes advance payments, he reserves ownership of the delivered goods until the purchase price owed has been paid in full.

7) LIABILITY FOR DEFECTS (WARRANTY)

7.1  If the purchased item is defective, the provisions of statutory liability for defects apply.

7.2  The customer is requested to complain to the deliverer about goods that have obvious transport damage and to inform the seller of this. If the customer does not do this, this will have no effect on his legal or contractual claims for defects.

8) REDEMPTION OF PROMOTIONAL VOUCHERS

8.1 Vouchers that are issued free of charge by the seller as part of promotions with a specific period of validity and which cannot be purchased by the customer (hereinafter "promotional vouchers") can only be redeemed in the seller's online shop and only during the specified period.

8.2 Individual products may be excluded from the voucher campaign if a corresponding restriction results from the content of the campaign voucher.

8.3 Promotional vouchers can only be redeemed before completing the ordering process. Subsequent billing is not possible.

8.4 Only one promotional voucher can be redeemed per order.

8.5 The value of the goods must be at least equal to the amount of the promotional voucher. Any remaining balance will not be refunded by the seller.

8.6 If the value of the promotional voucher is not sufficient to cover the order, you can choose one of the other payment methods offered by the seller to pay the difference.

8.7 The balance of a promotional voucher will neither be paid out in cash nor interest.

8.8 The promotional voucher will not be refunded if the customer returns the goods paid for in whole or in part with the promotional voucher within the scope of his statutory right of withdrawal.

8.9 The promotional voucher is transferable. The seller can make payments with discharging effect to the respective holder who redeems the promotional voucher in the seller's online shop. This does not apply if the seller has knowledge or grossly negligent ignorance of the lack of authorization, incapacity or lack of authorization to represent the respective owner.

9) APPLICABLE LAW

The laws of China apply to all legal relationships between the parties, excluding the laws governing the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

10) JURISDICTION

If the customer acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the Federal Republic of Germany, Switzerland or Austria, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the territory of the Federal Republic of Germany, Switzerland or Austria, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is in any case entitled to appeal to the court at the customer's registered office.

11) DISCLAIMER

11.1 Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer asserts claims for damages against them. Excluded are claims for damages by the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages resulting from grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

12) ALTERNATIVE DISPUTE RESOLUTION

12.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr

This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

11.2 The seller is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration board.

13) Return shipping costs if an order value is exceeded

13.1 On all orders, Barbara-Mode grants the buyer the right to free return shipping.

13.2 Due to existing contractual relationships with our suppliers, it is currently not possible for Barbara-Mode to provide a prepaid return label. In such cases, the buyer is obligated to cover the initial return shipping costs.

13.3 The buyer has the option of having the shipping costs incurred fully reimbursed. To do this, he must provide Barbara-Mode with proof of the costs incurred in the form of a receipt. This receipt is digital to the email address widerruf@kowloon-fashion-line.com to transmit.

13.4 Once the receipt has been successfully checked and the returned goods have been received, the refund will be made in the form of a credit to the buyer's Barbara Mode credit account.

13.5 Through this regulation, Barbara-Mode ensures that the buyer does not incur any additional return costs if the criterion stated in paragraph (1) is met.

 

English:
GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS WITH CUSTOMER INFORMATION

Table of contents

  1. Scope of application
  2. Conclusion of contract
  3. Right of withdrawal
  4. Prices and terms of payment
  5. Delivery and shipping conditions
  6. Retention of title
  7. Liability for defects (warranty)
  8. Redemption of campaign vouchers
  9. Applicable law
  10. Place of jurisdiction
  11. Disclaimer
  12. Alternative dispute resolution
  13. Return shipping costs regulation when exceeding an order value.
1) SCOPE OF APPLICATION

1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of KOWLOON FASHION LINE LIMITED (hereinafter referred to as "Seller"), apply to all contracts for the delivery of goods, which a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller regarding the goods presented by the Seller in its online store. The inclusion of the Customer's own terms and conditions is hereby objected to, unless otherwise agreed.

1.2 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.



2) CONCLUSION OF CONTRACT

2.1 The product descriptions contained in the Seller's online store do not constitute binding offers on the part of the Seller, but serve for the submission of a binding offer by the Customer.

2.2 The Customer may submit the offer via the online order form integrated into the Seller's online store. In doing so, after placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking the button that concludes the ordering process.

2.3 The Seller may accept the Customer's offer within five days,

by sending the Customer a written order confirmation or an order confirmation in text form (fax or e-mail), in which case the receipt of the order confirmation by the Customer shall be decisive, or
by delivering the ordered goods to the customer, in which case the receipt of the goods by the customer shall be decisive, or
by requesting payment from the customer after the customer has placed the order.
If several of the aforementioned alternatives exist, the contract shall be concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for acceptance of the offer begins on the day after the customer sends the offer and ends at the end of the fifth day following the sending of the offer. If the Seller does not accept the Customer's offer within the aforementioned period, this shall be deemed to be a rejection of the offer with the consequence that the Customer shall no longer be bound by its declaration of intent.

2.4 When submitting an offer via the Seller's online order form, the text of the contract shall be stored by the Seller.

2.5 Before bindingly submitting the order via the Seller's online order form, the Customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries during the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.

2.6 Only the German language is available for the conclusion of the contract.

2.7 Order processing and contacting usually take place via e-mail and automated order processing. The customer must ensure that the e-mail address provided by him for order processing is correct, so that e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.
3) RIGHT OF REVOCATION

3.1 Consumers are generally entitled to a right of withdrawal.

3.2 We offer free return shipping for all orders with a minimum order value of 2500€. If you do not reach the minimum order value, you will bear the cost of return shipping and all other associated costs yourself.

3.3 Only originally packed and unworn items will be accepted for exchange/refund.

3.4 Returns are at your own expense. Only goods that have been sent insured and with tracking will be accepted by us as a return. If packages are not traceable due to missing shipment identification, we can not track and refund / exchange.

3.5 Refunds will be made no later than 14 days after receipt of the goods, provided that the goods were returned to us in the same condition as they were previously sent to you.

3.6 Expense lump sum: Since we have incurred or will incur costs for shipping and logistics and restocking, will be charged per order an expense lump sum in the amount of € 20 / order. This fee will be automatically deducted from the refund. This fee will also be charged if the cancellation form has not been filled in and sent to us in time (before receipt of the return) (email is sufficient in this case). Our warehouse management / returns department can not make a clear allocation and especially can not analyze the reason for the return.

3.7 In the case of collective orders (shoes + clothes + jackets...as well as summary of several articles in a package) all articles must be sent back to us individually, since these cause otherwise an increased logistic expenditure regarding examination and storage. If you do not comply with this and send all items together, we will have to make an expense charge for administrative procedures in the amount of €13/item. Please save this effort and therefore return each item individually, even if you should have received the items previously in one delivery. If you have any questions regarding the return, please do not hesitate to contact our service support.

3.8 Further information on the right of withdrawal can be found in the seller's cancellation policy.
4) PRICES AND TERMS OF PAYMENT

4.1 All prices listed on the website www.Babara-Mode.com are to be understood as final prices - with regard to import, however, always duty unpaid and untaxed. Any additional delivery and shipping costs will be indicated separately in the respective product description.

4.2 For all deliveries, additional costs may be incurred in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These include costs for the transfer of funds by credit institutions (eg transfer fees, exchange rate fees), in addition to the shipping costs may also incur customs duties or import VAT, as the goods are shipped from non-EU countries (China), whether for a product customs fees are incurred is with our customer support at info@Babara-Mode.com to clarify before ordering. Customs fees or import sales tax are not covered by us and must be paid by the buyer. Our goods are always shipped duty unpaid and untaxed.

The buyer is the importer of record of the goods and is responsible for the proper payment of customs duties and/or import sales taxes and must fully comply with all laws and legal requirements of the importing country.

Since the rules for importing goods vary from country to country, we ask you to find out about your country's customs duties and import sales taxes before placing your order.

The buyer is obliged to fully check the compliance with all laws and legal regulations of the importing country upon receipt of the goods.

4.3 The payment option(s) will be communicated to the customer in the seller's online store.

5) DELIVERY AND SHIPPING CONDITIONS

5.1 Delivery of goods shall be made by shipping to the delivery address provided by the Customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller's order processing shall be decisive.

5.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstance that led to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had given the customer reasonable advance notice of the service. Furthermore, this does not apply with regard to the costs for the Hinsendung if the customer effectively exercises his right of withdrawal. In the case of effective exercise of the right of revocation by the customer, the provision made in this regard in the seller's revocation instructions shall apply to the return costs.
5.3 Self-collection is not possible for logistical reasons.

5.4 The goods will be shipped within 2-120 days after confirmed receipt of payment.
The standard delivery time is 20-30 working days, in exceptional cases up to 16 weeks, unless otherwise stated in the item description. The supplier does not ship directly. The order will be shipped by the manufacturer as soon as the entire order is in stock there.

5.5 In case of a proven refusal of acceptance (tracking of the assigned logistics provider) by the customer, we charge a fee of € 9.90.

The fee does not apply if the customer has previously withdrawn from the purchase contract in writing, for this purpose an e-mail to the e-mail addresses stored on the order pages is sufficient.

In addition, this fee of 9.90 € is also charged if we as a retailer can prove by the individual tracking at least 1 delivery attempt, or the package / order then additionally subsequently stored at the commissioned logistics provider in parcel store for at least 7 days, but the customer has not picked it up despite notification.

As proof, Babara-Mode must be able to provide a shipment tracking with corresponding references of the delivery attempts of the commissioned logistics provider and/or the reference of the storage in the local parcel store of the customer upon request of the customer.

By our, world-wide free dispatch on a multiplicity of our products we fulfill the conditions of the § 284 BGB and a requirement on payment of damages is thereby fulfilled, which covers the resulted (dispatch) costs.

In addition to the shipping costs, customs fees or import sales tax may be incurred, as the goods are shipped from non-EU countries (China), whether customs fees are incurred for a product is to be clarified with our customer support at info@Babara-Mode.com before ordering. Customs fees or import sales tax are not covered by us and must be paid by the buyer. Our goods are always shipped duty unpaid and untaxed.

The buyer is the importer of record of the goods and is responsible for the proper payment of customs duties and/or import sales taxes and must fully comply with all laws and legal requirements of the importing country.

Since the rules for importing goods vary from country to country, we ask that you check your country's customs duties and import sales taxes before placing your order.

The buyer is obliged to fully check the compliance with all laws and legal regulations of the importing country upon receipt of the goods.

If the supplier is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding covering transaction was made in time, the supplier has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.

5.6 Info about shipping costs: Dear customer, please take into account that shipping costs for the outbound transport are usually subsidized by us. We charge less than the actual costs incurred by you. Our shipping costs are on average € 8.90 per package to Europe, even if they are charged less at the time of purchase.

In case of a return of goods which is not treated as a complaint recognized by us (this includes returns due to dislike, wrong sizes ordered, expectations not met), we must deduct the shipping costs for the outward transport to you in the amount of € 8.90 in case of a refund.

Also in the case of "faulty goods" we reserve the right as a dealer to check this before a refund or replacement, for this we exercise the right to subsequent performance at the point of sale, in this case HongKong.

The buyer is therefore obliged to provide us / the dealer the purchased item for inspection of the defect and for subsequent improvement. The costs for the provision / return shall be borne by the buyer, if a justified notice of defect after inspection, the costs of the provided return will be refunded. A return to our returns warehouse costs between 7€ and 39€ depending on the goods / weight and volume weight.
6) RETENTION OF TITLE

If the seller makes advance performance, he shall retain ownership of the delivered goods until the purchase price owed has been paid in full.

7) LIABILITY FOR DEFECTS (WARRANTY)

7.1 If the purchased item is defective, the provisions of the statutory liability for defects shall apply.

7.2 The Customer is requested to complain about delivered goods with obvious transport damages to the deliverer and to inform the Seller thereof. If the Customer fails to do so, this shall not affect its statutory or contractual claims for defects.

8) REDEMPTION OF CAMPAIGN VOUCHERS

8.1 Vouchers issued free of charge by the Seller as part of promotions with a specific validity period and which cannot be purchased by the Customer (hereinafter "Promotion Vouchers") can only be redeemed in the Seller's online store and only during the specified period.

8.2 Individual products may be excluded from the voucher promotion if a corresponding restriction results from the content of the promotion voucher.

8.3 Promotion vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.

8.4 Only one promotional voucher can be redeemed per order.

8.5 The value of the goods must be at least equal to the amount of the promotional voucher. Any remaining credit will not be refunded by the seller.

8.6 If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the Seller may be chosen to settle the difference.

8.7 The credit balance of a promotional voucher is neither paid out in cash nor does it bear interest.

8.8 The promotional voucher will not be refunded if the customer returns the goods paid for in full or in part with the promotional voucher within the scope of his statutory right of withdrawal.

8.9 The promotional voucher is transferable. The Seller may make payment with discharging effect to the respective holder redeeming the promotional voucher in the Seller's online store. This shall not apply if the Seller has knowledge or grossly negligent ignorance of the ineligibility, legal incapacity or lack of representative authority of the respective holder.

9) APPLICABLE LAW

All legal relations between the parties shall be governed by the laws of the country of China, excluding the laws on the international sale of movable goods. In the case of consumers, this choice of law shall apply only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.

10) PLACE OF JURISDICTION

If the customer acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, Switzerland or Austria, the exclusive place of jurisdiction for all disputes arising from this contract shall be the registered office of the seller. If the customer has its registered office outside the territory of the Federal Republic of Germany, Switzerland or Austria, the place of business of the seller shall be the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the professional or commercial activity of the customer. In the above cases, however, the Seller shall in any case be entitled to apply to the court at the Customer's place of business.

11) EXCLUSION OF LIABILITY

11.1 Claims for damages by the customer are excluded, unless otherwise stated in the following. This also applies to the representative and vicarious agents of the provider, if the customer makes claims for damages against them. Excluded are claims for damages by the customer for injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

12) ALTERNATIVE DISPUTE PARTICIPATION

12.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr.

This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.

12.2 The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

13) Return shipping costs regulation when exceeding an order value.

13.1 For all Orders the company Barbara-Mode grants the buyer the right to a free return shipment.

13.2 Due to existing contractual ties with our suppliers, it is currently not possible for the company Barbara-Mode to provide a prepaid return label. In such cases, the Buyer is obliged to bear the initial return shipping costs.

13.3 The Buyer has the option to be fully reimbursed for the shipping costs incurred. For this purpose, he must provide Barbara-Mode with proof of the costs incurred in the form of a receipt. This receipt must be sent digitally to the e-mail address widerruf@kowloon-fashion-line.com.

13.4 After successful verification of the receipt and receipt of the returned goods, the refund will be made in the form of a credit to the Barbara-Mode credit account of the Buyer.

13.5 By this regulation, the company Barbara-Mode ensures that the Buyer, in compliance with the criterion mentioned in paragraph (1), does not incur additional return costs.